Privacy Policy for Nutricetic
Effective Date: 01/01/2025
At Nutricetic, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website and services. By accessing or using our site, you agree to this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
- Name, email, phone number, mailing address
- Health-related information submitted via forms or during consultations
- Payment information for services rendered
Health Information (Protected Health Information or PHI)
- Medical history, lab test results, treatment plans, and other data provided by you or your healthcare providers
- This information is handled in compliance with HIPAA regulations
Usage Data
- IP address, browser type, device information, pages visited, and other analytics
2. How We Use Your Information
We use your information to:
- Provide and manage nutritional consultations and wellness services
- Communicate with you regarding appointments, recommendations, and follow-ups
- Send SMS or email messages (with your consent) regarding services and reminders
- Improve our website and services
- Comply with legal and regulatory requirements
3. Text Messaging (SMS) Disclosure
If you opt-in to receive SMS messages from Nutricetic:
- You consent to receive recurring messages regarding your health program, appointments, or promotions
- Message and data rates may apply
- Your phone number will not be shared with third parties for marketing purposes
4. How We Share Your Information
We do not sell or rent your personal information. We may share information with:
- Authorized healthcare professionals or labs involved in your care
- Service providers that help us operate our business (e.g., payment processors, EHR platforms)
- Legal authorities if required by law
All third parties are required to keep your data secure and confidential.
5. Data Security
We implement appropriate technical and administrative measures to protect your information from unauthorized access, disclosure, or misuse. However, no system is 100% secure.
6. Cookies and Tracking
We may use cookies and similar technologies to enhance your user experience and gather usage statistics. You can adjust your browser settings to refuse cookies.
7. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Request a copy of your health records
- Withdraw consent at any time for non-essential communications
8. Children’s Privacy
Our services are not directed at children under 18 without parental or guardian involvement.
9. Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
Nutricetic
Email: contact@nutricetic.com
Phone: (281) 800-3800